Leadership in Teams that Work

“. . . many of today’s most valuable firms have come to realise that analysing and improving individual workers – a practice known as “employee performance optimisation” -  isn’t enough.


As commerce becomes increasingly global and complex, the bulk of modern work is more and more team based . . . If a company wants to outstrip its competitors, it needs to influence not only how people work, but also how they work together”. – Charles Duhigg in 'Smarter Faster Better'.

  • To equip you with the emotional skills to manage yourself and lead your team, successfully

  • To demonstrate how your unmanaged brain runs your relationships, frustrating your ability to lead

  • To enable you to create effective networks, supporting the effective setting and fulfilment of your objectives

  • To increase your confidence when leading people you perceive to be smarter than yourself

  • To enable you, through your team, to set direction, agenda, and create high-level plans

  • To equip you with tools to handle tricky situations and use obstacles to grow and align

  • To enable you to delegate effectively, creating opportunities for others to grow 

From self-management to team leadership - emotional skills for teams that communicate, collaborate, and innovate

When Google studied its most successful teams, it found that who was in the team made little difference. It was team culture that was critical and in particular, whether the team was psychologically safe. Working life is about projects and teams: getting things done with, through and for other people. Are you trained in the emotional skills that will make your team effective? 

Course objectives
How it works

Leadership is a continuous cycle of identifying through others what needs to be done; getting done through others, what needs to be done, and developing your people. You are only as good as when you are not there.

To work successfully with your team, contacts, and stakeholders, you need to master communication, your relationship with others, and with yourself.

‘Building Teams that Work’ presents a model of how human beings relate to each other, taking you through a sequence of interactive conversations and exercises in which you will practice communication skills to build trust and rapport, and then apply them in leadership situations such as formal meetings and chance encounters, for you to support your people to achieve the team’s/organisation’s vision.

You will develop the ability to consciously manage your thoughts and emotions in a team setting; skills that are critical to enrolling those in your own teams and team stakeholders.

The course is designed to meet your individual needs and will identify and challenge any limiting assumptions that you hold. You will leave the programme with increased confidence to lead and the ability to effect change with, and through, the people around you.


Course structure:

  • A one-on-one telephone conversation pre-workshop, to identify the leadership concerns you have and what you would like to achieve from the programme.

  • The one-day interactive workshop during which you will develop and practice communication, relationship, and leadership skills that create teams that pull together.

  • A post-workshop one-on-one telephone/Skype/FaceTime conversation to review how you have been able to apply your communication and leadership skills.

  • Brief supporting notes with supplementary information and references for further study.

This course is for those who:
  • Direct or manage a team

  • Lead their firm or organisation

  • Manage projects

  • Want to influence and persuade people over whom they have no direct authority

© 2017 by Christopher Jones-Warner