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Human Skills That Make Teams Work
In-house workshops and coaching for financial services, legal, and professional services firms.
CISI CPD Endorsed.
Up to 10 hours per programme
Skills That Screens Take Away
In people-based business, the ability to build trust and rapport quickly is not a soft skill – it is the skill. Five years of hybrid working and screen-based communication have eroded exactly that capacity in many teams. The good news: these skills are learnable. And participants feel the difference before the first day is done.
Communicate to Connect - Taster
A free 60-minute session in the human skills that make the difference in client-facing professional life.
Practical, experiential, and immediately felt – this taster covers:
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Establishing trust and rapport from the first moment of contact
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Listening empathetically – seeking first to understand.
Available for CISI CPD events and in-house L&D delivery
Communicate to Connect - Leaders
When leaders communicate well, everything works better – meetings move, trust builds, and teams deliver.
This two-day in-house workshop gives leaders the communication and relationship skills that most professional development programmes leave out.
CISI CPD Endorsed - up to 10 hours.
Ideal for leaders who manage teams, face clients, or influence stakeholders.
Communicate to Connect - Teams
Five years of hybrid working have left many teams technically excellent but humanly disconnected. This two-day in-house workshop gives team members the communication and relationship skills to build trust quickly – with colleagues and with senior leaders.
CISI CPD Endorsed – Up to 10 hours.
Designed for teams at every level – including early-career and Gen Z professionals.
About Christopher
have taught and coached communication and leadership for financial professionals since 2007. A former Army officer and private client wealth manager, I was the Founding Chairman of the CISI Wealth Management Forum and have contributed to CISI CPD seminars on communication, leadership, and behavioural skills since 2007.
I bring to every session not just professional credibility but over twenty years of practice — in rooms where trust and rapport determine outcomes
The Chartered Institute for Securities & Investment
Simon Culhane.
Chartered FCSI, former CEO
"I have heard nothing but excellent feedback from the communication course you kindly ran for us on Friday. I know that many of the attendees needed help, and they really appreciated your confidence building measures. You clearly were effective because they have returned, buzzing and ready to try it for real. That's a great result."
Quarter-Life
Chloë Garland.
"My day with Christopher allowed me to experience some profound and transformational shifts in the way I see the world. Through the experience of being deeply listened to and challenged where necessary, I gained a deep clarity around both my purpose in life and my relationships. Christopher enabled me to look at my situation in a much wiser, more open-minded way that left me feeling lighter, more confident and empowered."
Schroder US Wealth Management
Martin Heale.
Director
"Christopher's business relationship programmes are first class for all CRMs wishing to gain greater empathy and insight into relationship building with clients and networks alike. They give you much to reflect on."